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How do I cancel my NearSt subscription?
How do I cancel my NearSt subscription?

We’re sorry to hear that you wish to cancel with us. We'd love to have you continue on our mission of driving more local customers in-store!

Amanda Barcock avatar
Written by Amanda Barcock
Updated over a week ago

Remember that with NearSt, you have access to:

  • See What’s In Store on Google; showing all your in-stock products, so shoppers can easily see that you have what they need.

  • Access to in-depth, exclusive and downloadable insights on your MyShop page unique to your shop.

  • With our 'Standard' and 'Enterprise' subscriptions, a dedicated Customer Success Manager, so you can always reach out to speak to our team and receive tailored advice and support.

  • Local Inventory Ads plans to attract even more local customers, managed by our Google Ads-certified Customer Success team

    Still thinking of leaving us?

    If you have changed your Point of Sale provider, please get in touch with us! We work with a huge number of POS providers and our friendly Customer Success team is on hand to help you reconnect to your new system.

    We have a range of subscriptions at different prices available and you might want to consider switching to another package that might be more suited to your needs. You can upgrade or downgrade your plan from the Billing section in MyShop, using the same steps as below.

    If you are currently on a 'Standard' or 'Enterprise' subscription, you might want to consider downgrading to our Lite package.

    Still want to leave?

    If you still wish to cancel your NearSt account or have any questions, please use our friendly chatbot in the bottom-right of this page, or email us at [email protected] and one of the team will action the cancellation for you.

    We'd love to hear your feedback about your experience with us, so please also complete this 5-question exit survey so we can continue to grow and improve!

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