If, at any point, your customer doesn’t complete the online purchase, the sale will not complete for either yourselves or the customer.

If your customer has an item in their basket and doesn’t complete the checkout within a 10 hour period, the sale will not process and the item will no longer be in their basket. You do not need to take any action, their order simply will not process.

We are always looking for ways to improve our product, so If you have any ideas or suggestions to improve our product, please use that chat bubble in the corner of the screen!