NearSt checks the quality of your stock and product feeds during every upload, so you can proactively fix any errors and warnings that might affect product visibility.
You can find the feed diagnostics report on the Inventory page, containing common issues, such as:
Custom barcodes that won't be recognised by channels without additional data
Stock tracking issues, such as items priced as £0 or with negative quantities
We recommend fixing all errors and periodically checking the data that needs to be corrected to resolve warnings. This increases the quality of your feed and will help you get seen by more shoppers.
💡 Tip
Download a list of the affected barcodes from the feed diagnostics report and use the bulk upload functionality to add missing data for all items at once.
How to fix common issues
Description | Severity | Why is this detected? | How to fix |
Additional data required | ❗️Error | If the barcode is not a valid GTIN, we can’t automatically supply product data for the stock item.
| Download list of items requiring product data. Upload data in 2 ways: - Uploading in bulk
If you are already sending product data for your feed, ensure all mandatory attributes are populated. |
Invalid barcode characters | ❗️Error | Invalid barcode characters detected. | Update your identifier (barcode or SKU) in your POS. |
Invalid price | ⚠️ Warning | The item price is invalid. Only items with a price of 0.01 or higher will be visible across channels. | Update the stock item price in your POS. |
Negative quantity | ⚠️ Warning | Negative stock quantity provided for item. | Check your stock tracking to ensure this information is accurate. |