Last Mile Delivery Connection
Just Eat: Connect your Just Eat account with NearSt
Only follow the steps in the article if you have been asked to do so by your Customer Success Manager at NearSt. Otherwise, email [email protected] ...
Deliveroo: Connect your Deliveroo account with NearSt
Only follow the steps in the article if you have been asked to do so by your Customer Success Manager at NearSt. In the Deliveroo Partner Hub, go to ‘...
Uber Eats: Connect your Uber Eats account with NearSt
Only follow the steps in the article if you have been asked to do so by your Customer Success Manager at NearSt. In the Uber Eats Manager go to ‘Users...
Do I need the delivery channel to set up with NearSt’s Last Mile connection?
Yes, you’ll need to have set up and have access to your locations on Just Eat, Uber Eats or Deliveroo, before using the NearSt powered feed.
Will NearSt be able to detect allergens, alcohol volume and other menu details in Just Eat?
For convenience retailers, our official partner is BrandBank. For retailers using NearSt approved product data, we are able to detect and make allerge...
How often is the menu updated?
Stock availability is updated in real time, product data (titles, descriptions, brand and prices) are updated once per day, at midnight.
How can I set up price markups?
In the Retailers Dashboard, you can increase or decrease the mark up by entering the percent amount and it will update the price automatically, for ...
How can I update the opening hours across my delivery channels?
Please contact customer support and our helpful team will update the hours on your behalf for Uber Eats & Deliveroo. For Just Eat, please contact yo...
Can I still manage the menu through the Deliveroo or Uber Eats dashboard?
No, once you choose NearSt as the provider of your integration, any edits to the menu items will be through the Retailers Dashboard on NearSt. Indiv...
Can I connect my Last Mile delivery apps to my Google Business listing?
Yes, NearSt can help enter your booking link onto the ‘Place Action link’ or can be added directly to your Google business listing. Go to the Google ...
Can I choose which category my products appear in on last-mile delivery channels?
For convenience stores, we source most of the categories automatically through our official partner BrandBank. However, you are able to edit categorie...
Can NearSt run ads for Last Mile delivery apps?
At this stage, NearSt do not run any ads with the Last Mile delivery connection. Ads can be run directly with the channel.
What are classifications?
Classifications ensure goods extra regulations are handled within guidelines for the end consumer. This includes tobacco products, alcohol, medication...
How can I remove an item/s from a channel?
Products can be removed by visiting the Retailers Dashboard . Use the following steps to remove one or more items from the menu. Under Inventory > ...
Where do I manage my refunds or incidents?
All order management, refunds and incidents will need to be managed on the respective delivery platform.
Where do I manage my orders?
All order management and fulfillment will need to be done on the respective delivery platform.
How does NearSt populate the menus across the Last Mile apps?
Our technology allows us to tap into the product data, for each SKU or barcode submitted. We retrieve title, description, image and a link for each of...