Meta Commerce
Getting started with Meta Commerce
NearSt needs access to your Meta Business Account to add your products and set up your catalog. We will not change anything else in your account. Impo...
How to set up Meta Business Manager
Meta Business Manager allows you to manage multiple Facebook Pages, business assets and ad accounts, as well as Instagram accounts and product catalog...
How to delete a Meta Shop
To do this: Go to the Commerce Manager and click on the existing shop: Go to Settings Go to General Under Commerce Account Info there will...
How to tag your items in Meta Posts
With NearSt, you can connect your in-store inventory to Meta Commerce - direct from your POS in just one click! This is a quick guide on how to tag pr...
How to connect your Business Manager and Facebook Page
Before we can get your Facebook Shop set up, you need to connect your Facebook Page to your Business Manager - it takes less than a minute! If you don...
How to remove your Instagram account from your Facebook Business Suite
To remove an Instagram account from your Facebook Business account: Open your Facebook Business Suite. Click the last icon, down the left / More Too...
Sharing products in Facebook Messenger
What happens when I share a product in Facebook Messenger? When you share a product in Facebook Messenger, the customer will see a picture, the name...
Understanding your Facebook Shops insights in Commerce Manager
Facebook Shops is a place where customers can browse your live in-store inventory from your Facebook profile. Once set up, your insights for your Face...
How can I create a product collection? (USA stores only)
Please note this feature is only available to stores in the USA, following changes made by Meta Commerce in August 2023. What is a product collectio...
What items are restricted by Meta?
NearSt feeds your in-stock products into Meta from your inventory management system. There are certain items that won’t appear as they don’t comply wi...
Disabling the Meta Commerce integration
To revoke NearSt’s access and to cancel your connection to Facebook Shops, follow these steps: Go to the Channels page in your NearSt dashboard. Fin...
How to create a Facebook Page to share your products on
Before we can get your Facebook Shop set up, you will need to set up a Facebook Page for your store. Then, you can start sharing and tagging all of yo...
Why can't I see the correct account when setting up Meta shopping?
When selecting which Meta account you’d like to connect to in order to get your shop up and running, you should see yours as one of the options. If yo...
How to create an Instagram business account
Before getting started with Instagram shops, you will need to ensure that your Instagram account is set to be a business account. It’s really easy to ...
Creating a Meta Commerce Shop
The last step in the process is to create a shop that will be using your NearSt product catalog. Before you create a shop, you should have at least on...
Understanding your insights with Instagram
To find these, head to your profile and click the 3 horizontal lines in the top right corner. Then, click Insights . From here, you are able to see a...
Verify your website domain
As part of the Meta Commerce set up, you will need to verify your NearSt domain to be able to successfully use Facebook Shops and Instagram Shops. Cop...
Adding a buying option for Instagram Shops
When you are setting up your Meta Commerce integration, you will create a new shop using the NearSt product catalog. This will allow you to enable any...
Why is it important to tag products in my posts?
Meta has recently made some changes to the Meta Shops experience for stores located in the EU and UK. The main change is that storefronts are no longe...